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| Premium After-Sales Service |
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A designated XiTi contact to support you with maximum responsiveness in the management of your website.
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| Why? |
- Because you have particular needs and your site deserves specific treatment.
- Because your site is constantly changing and you need the most precise mark-up possible on your new pages.
- Because you want to make the most of all XiTi's features.
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| When? |
Adopting the XiTi tool is a strategic moment.
The initial mark-up will decisively influence the monitoring of your site's performance.
In addition to training, Premium After-Sales Service offers personalised support to guide you through the first steps.
This support aims to orient you in the setup of your site's mark-up, recommending best practice and giving you various hints and tips.
You can call on Premium After-Sales Service throughout the lifespan of your website:
- when placing a new version of your site on-line (diagnostics, testing, initial evaluations)
- when launching an advertising campaign and measuring its precise impact
- when adding a new feature offered by XiTi
- when adding an option to your contract
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| What does this consist of? |
You have priority access to a XiTi advisor for a predefined number of hours. This advisor will act as your special contact, and will be selected according to the characteristics of your site. The aim is for you to benefit from the experience of an expert in your activity sector, able to react instantly to your needs.
If you request it, the advisor can carry out quality checks and verifications of your mark-up at regular intervals. The time spent monitoring your site is invoiced as part of your hourly package.
With Premium After-Sales Service:
- You can be sure of having the most suitable mark-up for the specific nature of your site.
- You benefit from priority treatment for all your requests.
- You benefit from a personal contact, able to react quickly and appropriately.
- You benefit from advice adapted to the specific problems of your sector.
- You save time in your analyses, audits and the distribution of your reports by improving your knowledge of XiTi's services.
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